Monitoring - A fix has been implemented and we are monitoring the results.
Aug 5, 20:30 EDT
Update - We are continuing to work on a fix for this issue.
Aug 5, 14:18 EDT
Identified - The issue has been identified and a fix is being implemented.
Aug 5, 11:50 EDT
Investigating - We are currently investigating this issue.
Aug 5, 09:06 EDT
QuadPay Checkout ? Operational
90 days ago
100.0 % uptime
Today
QuadPay Mobile App ? Operational
90 days ago
99.84 % uptime
Today
Customer Portal ? Operational
90 days ago
100.0 % uptime
Today
Merchant Portal ? Operational
90 days ago
100.0 % uptime
Today
APIs Operational
90 days ago
100.0 % uptime
Today
Virtual Checkout API ? Operational
90 days ago
100.0 % uptime
Today
Gateway API ? Operational
90 days ago
100.0 % uptime
Today
Legacy API ? Operational
90 days ago
100.0 % uptime
Today
Dependencies Operational
Payment Gateway ? Operational
User Authentication ? Operational
SMS Messaging ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Aug 5, 2021

Unresolved incident: Database Outage.

Aug 4, 2021

No incidents reported.

Aug 3, 2021

No incidents reported.

Aug 2, 2021

No incidents reported.

Aug 1, 2021

No incidents reported.

Jul 31, 2021

No incidents reported.

Jul 30, 2021

No incidents reported.

Jul 29, 2021

No incidents reported.

Jul 28, 2021

No incidents reported.

Jul 27, 2021

No incidents reported.

Jul 26, 2021

No incidents reported.

Jul 25, 2021

No incidents reported.

Jul 24, 2021

No incidents reported.

Jul 23, 2021

No incidents reported.

Jul 22, 2021

No incidents reported.